Please check the item(s) in the package and report via email for error such as - incorrect item or quantity, physical damage in transit etc. - within 48 hours of receiving the shipment. We will send you replacement item(s) for shipping and handling errors caused by us.
Full refunds are provided (less the original shipping & handling fee) for unopened products returned to us within 30 days from the date of purchase. Customer must pay for the return shipment. A copy of your receipt or order number is required with the product for a full refund. Refunds are not accepted on items returned more than 30 days from the date of purchase.
Please note that the following conditions apply to all international orders:
Purchaser assumes risk for any and all product confiscated by import/export authority. JDF Nutrition Inc. cannot assume such risk and cannot refund purchase price for any such product. It is the purchaser's responsibility to know their country's customs regulations relating to the product(s) they wish to import.
In the event an order is returned to us undelivered for any reason, we will refund the price of the purchased item(s) ONLY. Shipping & Handling fee for such returned orders is not refundable.
We reserve the right to deny a refund.
Send your returns to:
Healthy Creations / JDF Nutrition Inc.
Attn: Returns
13925 106th Ave N
Largo, Florida 33774